Letting Property in Today’s Market
Whether you are a first time landlord, an accidental landlord, or an experienced portfolio investor, letting a property today requires a clear structure, a defined strategy, and full compliance.
Creating Demand
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How We Market
Your Property
Intelligent Property Matching
Finding the right tenant quickly is not just about advertising a property - it is about matching it to the right applicant at the right time.
We use Rex Software, an advanced property management and CRM platform that allows us to track applicant demand, analyse data and match tenants to properties instantly.
Instant Applicant Matching
Data-driven Insights
Faster Tenant Placement
Live Applicant Database
Smarter Marketing Decisions
Tenant Communication
What Sets Us Apart
Compliance-first Systems
Our structured compliance systems monitor certificates, documentation and legal requirements to ensure every tenancy is fully compliant from start to finish.
24/7 Maintenance Reporting
Using Fixflo, tenants can report maintenance issues anytime with guided diagnostics and photo uploads. This allows us to respond quickly, prioritise urgent issues and maintain a clear repair history.
Proactive Property Visits
Regular property inspections allow us to monitor the condition of your property, identify potential issues early and ensure the tenancy is being maintained as agreed.
Structured Department Support
Your property is supported by a dedicated team including property managers, tenancy progression specialists, compliance coordinators and accounts administration.
Thorough Tenant Referencing
All tenants undergo comprehensive referencing including identity checks, credit history, employment verification and previous landlord references.
Rent & Financial Management
Through PayProp, rent collection and landlord payments are automated, providing clear statements, safer transfers and full financial transparency.
Digital Tenancy
Management
Managing a tenancy today involves strict legal requirements, referencing checks and extensive documentation.
To ensure everything is completed correctly and efficiently, we use Goodlord, an industry-leading digital platform designed to streamline the entire lettings process.
Comprehensive Tenant Referencing
Advanced referencing checks help confirm a tenant’s suitability, affordability and background before they move in.
Digital Tenancy Agreements
Contracts and legal documentation are completed electronically, ensuring accuracy, security and faster processing.
Compliance Protection
Built-in automation and required notices are systematically managed to help reduce every tenancy remains compliant and tenant legislation.
News
Are You Ready For
The Renters Rights Act?
The Renters’ Rights Act will bring major changes to the private rental sector, including the removal of Section 21 and stronger tenant protections.
Understanding what’s changing now helps landlords stay compliant, protect their rental income, and prepare for the new rules.
Download Your Guide Here
Deposit Protection
Tenant deposits must legally be protected within a government-approved tenancy deposit scheme. To ensure every tenancy we manage is compliant, deposits are registered through mydeposits - one of the UK’s leading deposit protection providers.
mydeposits protects over a million tenancy deposits across the UK and provides secure systems designed specifically for landlords and letting agents.
Full
Legal Compliance
Deposits must be protected within 30 days of receipt, ensuring your tenancy remains fully compliant with UK deposit legislation.
Secure
Deposit Protection
Deposits can be protected using either an insured scheme (where the deposit is held by the agent) or a custodial scheme (where the scheme holds the deposit) depending on the structure of the tenancy.
Prescribed
Information Managed
Once protected, tenants receive the legally required documentation confirming how and where the deposit is protected.
Property Inventories
& Inspection Reports
Clear, detailed inventory reports are essential for protecting both landlords and tenants.
To ensure every property is properly documented, we use Inventory Hive, a cloud-based inspection platform that creates professional, evidence-based inventory and inspection reports.
What This Means For You:
- Detailed Check-In Inventories
- Regular Property Inspections
- End-of-Tenancy Comparisons
- Photo & 360° Evidence
Protection
Rent & Legal
We strongly recommend landlords consider rent protection insurance.
View Pricing
This includes:
- • Rent paid until vacant possession is achieved
- • Eviction and legal costs covered covered
- • Up to £100,000 legal and rent indemnity cover
- • Rent arrears recovery and full eviction support
- • Cover for property damage
- • Contract disputes covered
- • Property damage recovery above deposit
- • Up to 30 days alternative accommodation
Maintenance,
made simple
Why Fixflo?
Fixflo turns maintenance chaos into a simple, tracked process. Here’s how it works and why it protects your investment:
- Easy Tenant Reporting
Tenants log maintenance issues online (24/7) with photos and details - no guesswork. - Fewer Calls, Less Admin
Fixflo captures everything digitally so you spend less time chasing tenants and cold card more time resolving issues. - Clear Repair Progress
With Fixflo updating everything digitally and using AI to diagnose and prioritise maintenance issues, we reduce back-and-forth communication and focus on getting problems resolved faster. - Contractor Marketplace & Workflow
We can assign the right tradesperson quickly and manage quotes, approvals and scheduling all in the platform.
The Big Benefits
Less admin. Less stress. Faster resolutions. Better control, with everything reported and tracked digitally:
- Tenants get clarity
- Repairs get done faster
- You get transparency
- We reduce miscommunication
Why This Matters
Maintenance is one of the biggest headaches in letting. Instead of countless delays, we use Fixflo to streamline everything from the moment a tenant reports an issue all the way through to completion.
Automated Rent Collection & Client Accounting
Handling rent payments, landlord payouts and financial reporting requires accuracy, transparency and strict regulation.
To ensure this process is secure and efficient, we use PayProp, a specialist platform designed for property professionals to manage rent collection and landlord payments automatically.
Packages
Pick Your Plan
Choose from our range of rental services to suit your needs.
Let Only
Tenant find- Advertising and marketing
- Accompanied viewings
- Vetting of applicants
- References & credit checks
- Preparing an AST Agreement
- Full Inventory and Condition Report
- Placing of tenants Deposit
Fully Managed
Everything in Let Only, plus:
- Dedicated property manager as your main contact
- Rent collection and arrears handling
- Maintenance managed by trusted contractors
- 24/7 maintenance reporting via Fixflo
- Regular property inspections with feedback
- Annual rent reviews to maximise returns
- Updates on relevant legislation changes
- Monitoring of local licensing schemes
- Full compliance (EICR, GSC, EPC)
- End of tenancy management and deposit negotiation
The Journey
Stay up to date with
All Things Gilbert & Rose
Professional Property
Presentation
First impressions matter when marketing your property. To keep your property in presented online exactly where it works quickly in the best market and the quality of tenants it attracts.
We use every opportunity to professionally present the market, with high-quality imagery and clear information that showcases its full potential.
Maximum Online Exposure
Every property is prepared, we ensure it receives the widest possible exposure across the UK's largest property platforms.
Your property will be advertised on leading portals including:
- • Rightmove
- • Zoopla
- • OnTheMarket
Data-Driven Tenant Matching
Matching the right tenant is not just about advertising online - it is about precision and speed from enquiry to agreement.
Using intelligent CRM technology powered by Rex Software, we match your properties instantly to known demand and maximise tenant quality.
Our system allows us to:
- • Instantly match properties with registered applicants
- • Alert suitable tenants the moment your property launches
- • Track tenant demand and search behaviour
- • Prioritise applicants who meet referencing criteria
Testimonials
We’ve worked with
thousands of amazing people
Gary Jacobs
Fantastic experience with Gilbert and Rose! Steven and Aaliyah were brilliant throughout - super friendly, helpful, and always kept us in the loop. The whole process was smooth and stress-free. Would 100% recommend!
Natalie Stamoulatos
Gilbert & Rose stand apart from other estate agents in their approach, from being transparent, honest and responsive. Would highly recommend Harry Gannon and the team there.
Jan Henigan
Aaliyah was professional throughout, very thorough and always got back to us when she said she would. Nothing was too much trouble and she helped us secure our ideal home. Thank you Aaliyah, we would highly recommend Gilbert and Rose.
Business Acquisitions
Established presence, expanded reach
Bradleys Countrywide
The acquisition of Bradleys Countrywide brought with it a well-established portfolio and a strong local reputation. Known for its consistent service and trusted relationships, this integration has allowed us to expand our reach while maintaining continuity for existing clients.
Experience & Client Continuity
Chris Allnut
Chris Allnut contributed valuable industry experience and long-standing client relationships. By integrating this business, we’ve been able to retain a personalised approach while scaling our overall service offering.
Operational Strength & Efficiency
PRIME Property Management
PRIME Property Management added depth to our operational capabilities, particularly in day-to-day management and landlord support.
Its structured approach and proven systems have strengthened the efficiency and reliability of our lettings service.
Have Questions?
We act quickly, contact the tenant, and follow a structured arrears process. If the issue continues, we will guide you on next steps and arrange for the appropriate legal notice to be served.
If you have Rent and Legal Protection through Goodlord, we will instruct them to handle the claim and legal process. If not, we can arrange for a solicitor to be instructed on your behalf.
It protects your income if a tenant stops paying rent. The policy can cover rent until vacant possession is achieved, along with legal costs to regain possession.
It can also include cover for property damage above the deposit, contract disputes, and even alternative accommodation or storage costs in certain situations, giving you full peace of mind.
Friends, not customers
4.9/5 from 1000+ Reviews
